Responsible Gaming – Play Smart, Stay in Control

Our Commitment to Responsible Gaming

At tb77, responsible gaming is not an afterthought — it is a core part of how we operate. We believe that gambling should be a fun and recreational activity, and we are committed to helping every player on our platform maintain a healthy relationship with gaming. We provide a comprehensive suite of player protection tools, a trained support team, and clear information to help you recognise and manage any gambling-related concerns.

tb77 operates on the principle that player wellbeing comes first. We actively monitor gaming patterns across our platform and intervene proactively when we identify a player who may be experiencing harm. Our responsible gaming framework covers age verification, deposit controls, session management, self-exclusion and ongoing player support — all available to every registered player at no cost.

21+ Age Restriction – Strictly Enforced

tb77 is strictly an adult platform. Access to all casino games, sports betting markets and any other wagering activity on the Platform is exclusively available to individuals who are 21 years of age or older. This is a firm, non-negotiable policy that applies to every player regardless of location, payment method or account type. Players must be 21 years or older to register, deposit and play.

All new players are required to complete tb77's KYC (Know Your Customer) verification process, which includes providing proof of age through a valid government-issued document such as a National Identity Card or passport. tb77 reserves the right to request additional age verification documents from any player at any time, including players who have already been verified. If a player is found to be under 21, their account will be permanently closed, all funds returned to the original payment source, and all winnings voided.

Player Protection Tools

tb77 provides every registered player with a full set of responsible gaming tools, accessible directly from your account settings at any time. These tools are designed to help you maintain control over your gaming activity and are applied immediately upon request — no delays, no waiting periods.

Recognising Signs of Problem Gambling

Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following are common warning signs that gambling may have stopped being a leisure activity and started becoming a problem. If you recognise any of these in yourself or someone you know, please reach out for help immediately.

• ⚠️Spending more money on gambling than you originally intended, or chasing losses by placing increasingly larger bets to try to win back what you have lost
• ⚠️Gambling with money that is needed for essential expenses such as rent, food, utility bills, school fees or family obligations
• ⚠️Feeling restless, irritable or anxious when not gambling, or thinking about gambling constantly even when doing other activities
• ⚠️Hiding your gambling activity from family members, friends or colleagues, or lying about how much time or money you spend on gambling
• ⚠️Borrowing money from others specifically to fund gambling, or failing to repay gambling-related debts that you have already accumulated
• ⚠️Neglecting work, studies, relationships or personal health because of time or money spent on gambling

If you recognise three or more of these signs in yourself, we strongly encourage you to use tb77's self-exclusion tool or time-out feature immediately, and to contact our support team at [email protected]. Our team is trained to provide non-judgmental guidance and to refer you to appropriate support resources.

How to Request Self-Exclusion

Self-exclusion is a voluntary tool that allows you to block your own access to the tb77 platform for a defined period. Once activated, the exclusion takes effect immediately and cannot be reversed until the chosen period has fully elapsed. Here is how to request self-exclusion:

1. 1 Log in to your tb77 account and navigate to Account Settings, then select the Responsible Gaming section.
2. 2 Select "Self-Exclusion" and choose your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
3. 3 Confirm your selection. Your account will be suspended immediately and you will receive a confirmation email to your registered address.
4. 4 If you prefer not to log in, you may also request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request" and your registered username.

During a self-exclusion period, tb77 will not send you any promotional emails, bonus offers or re-engagement communications. Any existing funds in your account at the time of exclusion remain available for withdrawal, but no new deposits or bets may be placed. When the exclusion period ends, your account will not be automatically reactivated — you must make a deliberate request to reinstate access, which includes a mandatory cooling-off assessment.

Tips for Playing Responsibly

The following practical habits will help you keep gambling enjoyable and within healthy boundaries. tb77 recommends every player read and consider these guidelines before and during play.

• ✅Set a strict budget before you start playing and stick to it — decide in advance the maximum amount you are prepared to lose, and stop when you reach that amount regardless of the result
• ✅Treat gambling as entertainment, not as a source of income — the house always has an edge and there is no guaranteed strategy to consistently win over the long term
• ✅Take regular breaks — step away from the screen every 30-45 minutes during a session to rest, hydrate and reassess how you are feeling
• ✅Never gamble when you are tired, stressed, upset, under the influence of alcohol, or using substances — impaired judgment significantly increases the risk of reckless decisions
• ✅Do not chase losses — if you have reached your loss limit for the session, log out and walk away. Chasing losses is one of the most common pathways into problem gambling
• ✅Balance your time — make sure gaming does not crowd out other activities you value, such as time with family, physical exercise, social events or professional commitments

Support Resources & Getting Help

If you are concerned about your gambling or the gambling of someone you know, help is available. tb77's customer support team is available 24/7 and is trained to handle responsible gaming concerns with care, discretion and without judgment. In addition to tb77's internal support, the following contact channels are always open:

tb77 will never pressure you to remove a limit, cancel an exclusion early, or resume gambling before you are ready. Our support team's role is to help you, not to encourage you to spend more. If any tb77 team member ever makes you feel pressured to gamble more, please report it to [email protected] immediately.

Protecting Minors from Gambling

tb77 takes the protection of minors extremely seriously. If you share a device or computer with other household members, including children or teenagers, we strongly recommend that you log out of your tb77 account after every session and that you do not save your login credentials in shared browsers or apps. If minors are present in your household, consider enabling parental control software on shared devices to prevent access to gambling websites and apps.

If you believe that a minor has registered on tb77 or is using your account to gamble, please contact our support team at [email protected] immediately. We will investigate the matter urgently, suspend the account pending investigation, and take all necessary steps to protect the minor's welfare. tb77 cooperates fully with parental requests and with any relevant authority investigation related to underage gambling.